123 | When The On-Trade Toy Breaks: Listing Fees, Distillery Trips and the Pay-To-Play Trap with Chris Maffeo at BCB

This solo episode captures my Bar Convent Berlin talk on the distance between transactional trade investment and genuine partnership. I open with the refusal to call anything a playbook (“there’s no such thing as a playbook, you cannot really copy paste things”) and reframe the drinks and hospitality industries as two sides of the same coin that, despite sitting on the same metal, do not speak the same language. 

From there I map the drinks ecosystem as four players (brands, distributors, bars, consumers) and put distributors back in the middle of the conversation where they belong. The talk then walks through the trade investment reality, guest shifts, listing fees, distillery trips, competitions, activations, and explains why the aggregate feels messy: too much theory, too much PowerPoint, too little time at the bar. I share the credibility problem created by brand proliferation, the Instagram contradiction when one gin becomes “the best” one day and a different gin the next, and the listing fee dynamic where €2,000 buys a menu line that reads “gin” instead of the brand name. 

The closing argument is a call for less but better, anchored by a real best practice from a bar manager who phoned a brand to return unused budget, and a reminder that when nobody pulls the brand through, sell in eats itself and the toy breaks.